Scaling IT support to a flexible workforce and reducing self-service headaches

The Future of IT Service and Support

Cover

Companies have set their sight on increasing employee engagement – and with just cause. Recent research concludes that companies who offer flexible work arrangements report higher job satisfaction, lower employee attrition, and a stronger company image overall.

The tricky part is making sure IT support can keep up with remote workers – and that those workers have the same self-service options as their in-office peers.

In this white paper, find out how to improve the value of IT support for all employees and customers, regardless of their location or access point. Plus, learn how to tackle the most common frustration points identified by users with IT service tools.

Vendor:
TeamViewer
Posted:
23 Apr 2019
Published:
23 Apr 2019
Format:
PDF
Length:
7 Page(s)
Type:
White Paper
Language:
English
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