This resource is no longer available

The Total Economic Impact of Microsoft Dynamics 365 for Customer Service

Cover

The rate of technology advances in customer service applications has made it easier to deliver great customer service, allowing organizations to be agile enough to react to customers’ changing expectations and to stay a step ahead of their competition.

In this Total Economic Impact study from Forrester, examine the potential ROI organizations may realize by deploying Microsoft Dynamics 365 for Customer Service.

Discover the benefits of Microsoft Dynamics 365 and explore a comprehensive financial analysis featuring information on:

  • Agent efficiency
  • Employee retention
  • Onboarding and training costs
  • Software flexibility
  • Annual license costs
  • Internal IT implementation labor costs
  • And more
Vendor:
Microsoft
Posted:
03 Apr 2019
Published:
31 Mar 2018
Format:
PDF
Length:
22 Page(s)
Type:
Research Content
Language:
English

This resource is no longer available.