How you can improve sales effectiveness with interaction analytics

How to Improve Sales Effectiveness in Contact Centers with Interaction Analytics

Cover

Digitalization has created more competition, but has also created tremendous opportunities to improve sales effectiveness.

With more customer data points and engagement channels available than ever before, businesses can harness that data to give customers what they want are increasing sales and building a sustainable competitive advantage.

In this white paper, discover how interaction analytics can make contact center operations more intelligent, and uncover the best practices needed to gain insight into your customers and drive sales.

Learn how interaction analytics:

  • Can monitor, record and transcribe 100% of customer contact across different channels
  • Automatically generate scorecards for each customer interaction
  • Show baselines and demonstrate performance trends
  • And more
Vendor:
CallMiner
Posted:
29 Mar 2019
Published:
31 Dec 2018
Format:
PDF
Length:
20 Page(s)
Type:
eBook
Language:
English
Already a Bitpipe member? Login here

Download this eBook!