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Digital Transformation and Associated Challenges
There are 4 unique drivers for digital business transformation:
- Delivering experiences that meet or exceed customer expectations
- Orchestrating capabilities to create agility and deliver outcomes
- Innovating at the intersection of experiences and operations
- Building platforms and partnerships to accelerate and scale
Henry Peyret, Principal Analyst for Forrester, discusses this, integration challenges and how IT will evolve to compensate for all of it. Watch this webinar for more info.