How your support team can keep up with customer support trends

Customer Experience Trends 2019

Cover

How can you make sure your customer support team is keeping up with the top technological trends in the industry?

In this how-to guide from Zendesk, uncover current leading customer support technology trends, and explore the steps you need to take in order to implement them successfully.

Learn about:

  • Omnichannel support
  • Prioritizing connected customer data
  • Building with an open platform
  • Creating proactive engagement with customers across platforms
  • The role of AI in customer support
  • And how to set your team up for success
Vendor:
Zendesk
Posted:
27 Mar 2019
Published:
27 Mar 2019
Format:
PDF
Length:
26 Page(s)
Type:
eGuide
Language:
English
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