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Customer Experience Trends 2019

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How can you make sure your customer support team is keeping up with the top technological trends in the industry?

In this how-to guide from Zendesk, uncover current leading customer support technology trends, and explore the steps you need to take in order to implement them successfully.

Learn about:

  • Omnichannel support
  • Prioritizing connected customer data
  • Building with an open platform
  • Creating proactive engagement with customers across platforms
  • The role of AI in customer support
  • And how to set your team up for success
Vendor:
Zendesk
Posted:
27 Mar 2019
Published:
27 Mar 2019
Format:
PDF
Length:
26 Page(s)
Type:
eGuide
Language:
English

This resource is no longer available.