How to make in-person customer interactions more personal

Use Banking Technology to Deliver Personalized Service and Win in the Branch

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Personalization and scale are hard to achieve in a single banking institution—but it doesn’t have to be.

In this article, learn how to deliver a personalized customer experience to customers across branch locations, and uncover the in-person interactions required to go above and beyond.

Explore 4 questions to consider about your bank’s current CX strategy and 3 tips for making in-person interactions more personal.

Vendor:
Samsung Electronics
Posted:
22 Mar 2019
Published:
26 Nov 2018
Format:
HTML
Type:
Resource
Language:
English
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