This resource is no longer available
TransAlta IT Case Study
TransAlta, a Canada-based energy provider, is built around providing its customers with the power they need, wherever and whenever they need it. That’s why the health of their IT systems is central – it ensures business services and desktop infrastructure can actively support day-to-day operations and supply customers with the services they require.
In this case study, find out how TransAlta ensures optimal IT engagement, visibility, and performance through a collection of IT service and self-service platforms from ServiceNow – and how they ultimately reduced service outages by over 80%.