How this energy provider keeps their IT lights on

Case Study: How TransAlta Keeps Their Lights On

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TransAlta, a Canada-based energy provider, is built around providing its customers with the power they need, wherever and whenever they need it. That’s why the health of their IT systems is central – it ensures business services and desktop infrastructure can actively support day-to-day operations and supply customers with the services they require.

In this case study, find out how TransAlta ensures optimal IT engagement, visibility, and performance through a collection of IT service and self-service platforms from ServiceNow – and how they ultimately reduced service outages by over 80%.

Vendor:
ServiceNow
Posted:
19 Mar 2019
Published:
19 Mar 2019
Format:
PDF
Length:
3 Page(s)
Type:
Case Study
Language:
English
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