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TransAlta, a Canada-based energy provider, is built around providing its customers with the power they need, wherever and whenever they need it. That’s why the health of their IT systems is central – it ensures business services and desktop infrastructure can actively support day-to-day operations and supply customers with the services they require.
In this case study, find out how TransAlta ensures optimal IT engagement, visibility, and performance through a collection of IT service and self-service platforms from ServiceNow – and how they ultimately reduced service outages by over 80%.
- Vendor:
- ServiceNow
- Posted:
- Apr 21, 2021
- Published:
- Mar 19, 2019
- Format:
- Type:
- Case Study
