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Customer support: A key differentiator for businesses in a competitive landscape

Customer support: A key differentiator for businesses in a competitive landscape

The Value of Customer Support Across Your Organization

As customer experience becomes a key differentiator for businesses in today’s competitive landscape, customer support is increasingly seen as a driver of revenue and a significant contributor to reducing churn.

However, customer support can’t exist in a silo – it takes a company-wide, integrated approach to equip support agents with the knowledge they need to deliver the quality of services your customers demand.

Inside, learn how customer support can provide insights to help:

Customer success
Sales
Marketing
Product teams

Download this e-book to explore what this looks like in practice.

Vendor:: Squelch
Posted:: 11 Mar 2019
Published:: 11 Mar 2019
Format:: PDF
Length:: 8 Page(s)
Type:: eBook
Language:: English

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