Customer support: A key differentiator for businesses in a competitive landscape

The Value of Customer Support Across Your Organization

Cover

As customer experience becomes a key differentiator for businesses in today’s competitive landscape, customer support is increasingly seen as a driver of revenue and a significant contributor to reducing churn.

However, customer support can’t exist in a silo – it takes a company-wide, integrated approach to equip support agents with the knowledge they need to deliver the quality of services your customers demand.

Inside, learn how customer support can provide insights to help:

  • Customer success
  • Sales
  • Marketing
  • Product teams

Download this e-book to explore what this looks like in practice.

Vendor:
Squelch
Posted:
11 Mar 2019
Published:
11 Mar 2019
Format:
PDF
Length:
8 Page(s)
Type:
eBook
Language:
English
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