Customer support: A key differentiator for businesses in a competitive landscape
The Value of Customer Support Across Your Organization

As customer experience becomes a key differentiator for businesses in today’s competitive landscape, customer support is increasingly seen as a driver of revenue and a significant contributor to reducing churn.
However, customer support can’t exist in a silo – it takes a company-wide, integrated approach to equip support agents with the knowledge they need to deliver the quality of services your customers demand.
Inside, learn how customer support can provide insights to help:
- Customer success
- Sales
- Marketing
- Product teams
Download this e-book to explore what this looks like in practice.