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The Many Flavors of Self-Service Measurement

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For a growing company, one-to-one support simply doesn’t scale. Self-service support helps keep costs down by maintaining headcount, allowing customers to self-assist on simple questions, and freeing agents for more complex issues.

Download this white paper to learn about the spectrum of self-service metrics and the business priorities they address, and find out how you can build a community with better customer relationships.

Vendor:
Zendesk
Posted:
12 Mar 2019
Published:
12 Mar 2019
Format:
PDF
Length:
4 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.