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Realize a Service-Oriented Operating Model With an Analytics Platform

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A large, growing Telecommunications Service Provider was moving to a service-oriented operating model—which primarily uses the customer and customer interactions as the organizing principle.

But in order to achieve this, they needed a holistic view of their network, application software, and infrastructure that was often siloed within service and IT operations.

Download this case study to see how using VItria’s analytics platform helped the service provider achieve a service-oriented architecture through:

  • Ingestion and synthesis of data in real time
  • Automation of processes
  • Advanced analytics and predictive intelligence
Vendor:
Vitria Technology, Inc.
Posted:
20 Mar 2019
Published:
20 Mar 2019
Format:
PDF
Length:
2 Page(s)
Type:
Case Study
Language:
English

This resource is no longer available.