Analytics for better CX: What you need to know

The Real-Time and Predictive Commerce Playbook

Cover

According to an SAS survey, 93% of businesses can’t use analytics to predict an individual customers’ needs—leaving retailers on their back foot.

In this 20-page e-book, discover how retailers can combat customer dissatisfaction with the use of real-time and predictive analytics, and discover how analytic technologies are helping businesses:

  • Anticipate customer needs and wants
  • Improve customer experiences
  • Compete with digital disruptors
  • And more

To learn more about real-time and predictive analytics, explore this e-book, and decide what implementation strategy is best for you.

Vendor:
SAS
Posted:
05 Mar 2019
Published:
05 Mar 2019
Format:
PDF
Length:
20 Page(s)
Type:
eBook
Language:
English
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