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How Artificial Intelligence, Machine Learning and Internet of Things is Creating a New Generation of Incident Response Strategies

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As artificial intelligence, machine learning and the Internet of Thing converge; organizations are shifting the focus of incident response lifecycle management (IRLM) to place greater emphasis on monitoring and improving the customer experience.

In this Q&A, Chris Menier, Vice President and Transformation Strategist with Vitra, offers insight into the strategic investments and the industry requirements necessary for next-generation incident response strategies and deployment of a digital operations program. 

Download this Q&A for answers to the following questions:

  • How is the rise of different technologies enabling management teams to take a broader perspective in IRLM?
  • Are you seeing examples where organizations are in fact separating themselves from the pack by being early adopters of this shift?
  • And more
Vendor:
Vitria Technology, Inc.
Posted:
21 Feb 2019
Published:
21 Feb 2019
Format:
PDF
Length:
3 Page(s)
Type:
Resource
Language:
English

This resource is no longer available.