There is a direct correlation between quality customer engagement and support, and quantifiable business outcomes. However, most organizations have not evolved their customer engagement strategy for today’s digital world.

In this white paper, learn about the customer engagement maturity model that allows companies to see how they stack up against peers in the industry. The model features 4 distinct profiles of engagement including:

• Experimenters
• Evolutionists
• Enthusiasts
• Experts

Read on to figure out which profile your business falls under.

Vendor:

LogMeIn, Inc.

Posted:

12 Feb 2019

Published:

12 Feb 2019

Format:

PDF

Length:

7 Page(s)

Type:

White Paper

Language:

English