Enhancing customer service through IT operations health

UCAS Enhances Customer Service Through Improved Application Management

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UCAS, an organization responsible for managing applications to higher education institutions on behalf of universities across the UK, sifts through over 650,000 student applications every year.

In this case study, learn how UCAS tackled the hurdles posed by their massive data volume to ensure better service delivery, security, and more, including universal challenges such as:

  • An inability to search and visualize information across key systems
  • A need to improve monitoring and reporting capabilities across stacks
  • And more
Vendor:
Splunk
Posted:
25 Feb 2019
Published:
25 Feb 2019
Format:
PDF
Length:
2 Page(s)
Type:
White Paper
Language:
English
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