How AI technology helps make the most of your customer interactions

Found in Translation: How AI Technology Helps Make the Most of Your Customer Interactions

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How does your business plan to improve first-contact resolution and limit the number of calls that your customers need to make?

Many customer service organizations are making a push towards self-service to resolve this, and that means figuring out how to best use artificial intelligence (AI).

In short, you want to ensure that self-service is truly offering service and not a frustrating hassle – and making sure that they can pick up the thread when an issue requires the human touch.

Learn how your company can use AI techniques to help enhance this customer service.

Vendor:
Attivio, Inc.
Posted:
12 Feb 2019
Published:
12 Feb 2019
Format:
PDF
Length:
6 Page(s)
Type:
White Paper
Language:
English
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