Intelligent self-service: The future of customer support

The Ultimate Guide to Intelligent Self-Service

Cover

Today’s independent customers prefer to help themselves without unnecessary disruption. In fact, Gartner predicts that by 2020 a customer will manage 85% of their business relationships without interacting with a human.

In this e-book, discover how self-service is changing what we know about customer support, and explore:

  • Trends accelerating customer self-service demand
  • The evolution of self-service
  • Core capabilities to make self-service a reality
  • And more

Download now to uncover the secrets of the changing customer service landscape, and learn how differentiate your customer experience with AI and machine learning. 

Vendor:
Compunnel Digital
Posted:
14 Feb 2019
Published:
14 Feb 2019
Format:
PDF
Length:
19 Page(s)
Type:
eGuide
Language:
English
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