Good vs. bad customer experiences in the digital world

Customer-Centric Digital Transformation

Cover

The need for digital transformation has developed at an exponential rate. Going digital means viewing customers as the center of business rather than the product or service.

Being customer-centric essentially implies understanding what paradigm shift or change you bring into those who use your products and services, what challenges are you solving for your customers, and how your customers are reacting to what you are doing.

Download this resource to learn what separates a good customer experience from a weak one and the 3 universal criteria upon which connected customers evaluate digital experience.

Vendor:
Compunnel Digital
Posted:
11 Feb 2019
Published:
11 Feb 2019
Format:
PDF
Length:
8 Page(s)
Type:
Resource
Language:
English
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