Why 1 in 4 customers are switching to your competitors

The Blueprint for Your Self-Service Journey Map

Cover

Where have your customers gone?

According to a Forrester survey, 25% of customers will abandon a brand if met with sub-par self-service.

In this white paper from Coveo, learn how an intelligent self-service journey can help brands prevent customer abandonment, and discover how machine learning technology is helping organizations improve their customer self-service journey by:

  • Leveraging customer data
  • Identifying gaps in your current technology
  • Increasing flexibility
  • And more
Vendor:
Coveo
Posted:
07 Feb 2019
Published:
07 Feb 2019
Format:
PDF
Length:
3 Page(s)
Type:
White Paper
Language:
English
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