5 ways IT can use communications to enable the business

The New Engagement Experience: Exceptional Experiences for Employees and Customers

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How can you digitize and compete on customer experience? Transforming your communications to enable more intelligent interactions is a good place to start.

Instead of siloed on-premise or cloud point products, communication systems have matured with leading providers integrating business voice, team messaging, video conferencing, and contact center capabilities into one system of engagement.

In this white paper, learn about a product that offers a complete communication platform, as well as:

  • Top trends driving the need for a new communication experience
  • 5 ways IT can use communications to enable the business
  • 6 use cases and how they delivered better customer experience
  • How communications accelerates digitization 
Vendor:
8x8, Inc.
Posted:
01 Feb 2019
Published:
01 Feb 2019
Format:
PDF
Length:
10 Page(s)
Type:
White Paper
Language:
English
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