Deliver better CX and make operations more efficient with a unified cloud platform

Teleflora's business blooms with NICE inContact CXone

Cover

How does Teleflora, an international floral arrangement delivery service, manage their worldwide presence and fluctuating call volumes?

Inside, explore how Teleflora surpassed the limits of their old PBX by adopting NICE inContact CXone—a cloud-based customer experience platform.

Download this case study to learn how Teleflora increased their offered calls by 64% with a unified cloud platform.

Vendor:
NICE inContact
Posted:
29 Jan 2019
Published:
31 May 2018
Format:
PDF
Length:
2 Page(s)
Type:
Case Study
Language:
English
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