NLP: Support employees and customers alike

Natural Language Processing

Cover

Isn’t it convenient when you type “How do I _____?” into Google, and the search engine comprehends your language and responds with contextual answers to your question?

You can incorporate that same technology into your business. AI-powered search using NLP and text analytics has multiple potential use cases:

  • Customer support
  • Employee support (IT and HR)
  • Unified digital workplace
  • Risk avoidance
  • Enterprise search replacement

Read this white paper to discover if implementing NLP technologies could improve CX or IT support in your company.

Vendor:
Attivio
Posted:
30 Jan 2019
Published:
31 Dec 2018
Format:
PDF
Length:
4 Page(s)
Type:
White Paper
Language:
English
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