Build an intelligent contact center with AI-powered search

AI-Powered Search For Customer Support

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Whether it’s through a contact center or self-service web portal, the support function is often where customers engage with your company. And in either context, giving answers quickly increases satisfaction and reduces churn.

In this white paper, explore how AI-powered search at the core of your customer support systems can make the support experience much better for your customers and easier for support staff.

Learn more about the world of AI-powered search for customer support and how it enables contact centers to:

  • Create a comprehensive view of customer interactions
  • Minimize the number of help desk calls
  • Diagnose potential problems sooner
  • And more
Vendor:
Attivio
Posted:
29 Jan 2019
Published:
29 Jan 2019
Format:
PDF
Length:
6 Page(s)
Type:
White Paper
Language:
English
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