Cost savings and business benefits enabled by PPM

The Total Economic Impact of ServiceNow IT Business Management

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To better understand the benefits, costs, and risks associated with ServiceNow’s IT Business Management (ITBM) software, Forrester Consulting conducted a total economic impact study.

In this report, discover how ServiceNow ITBM enables organizations to increase capital efficiency by 30%, and uncover other key findings from Forrester, including insight as to how ITBM allowed organization to achieve:

  • An increase in project productivity by 20%
  • A 23% increase in project time-to-market acceleration
  • Improved efficiency by 35% to 40%
  • And more
Vendor:
ServiceNow
Posted:
25 Jan 2019
Published:
31 Oct 2018
Format:
PDF
Type:
Analyst Report
Language:
English
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