3 major factors changing how your contact center works

Cloud Contact Centers and the Future of Customer Experience

Cover

How do contact centers keep up with the changing world around them?

In this white paper, learn how to turn your contact center into a strategic asset by delving into the 3 major factors influencing contact center evolution:

  • Cloud computing
  • Adoption of CRM
  • And social media

Download now to uncover the secrets of adapting to the changing customer service landscape, and learn how to make your move to a cloud contact center with these expert tips.

Vendor:
Mitel Networks Limited
Posted:
18 Jan 2019
Published:
31 Dec 2018
Format:
PDF
Length:
14 Page(s)
Type:
White Paper
Language:
English
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