5 trends leading contact center transformation

Connect With the Next Generation Customer

Cover

In a world of changing customers and communication patterns, contact centers need to provide proactive and productive customer engagement across a series of channels in order to be successful.

In this e-book, discover the top 5 trends progressive companies are addressing to transform their contact center into a true customer engagement center.

Find out how to keep customers coming back for more and sharing positive feedback with their networks.

Vendor:
Mitel Networks Limited
Posted:
18 Jan 2019
Published:
31 Dec 2018
Format:
PDF
Length:
16 Page(s)
Type:
eBook
Language:
English
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