Balancing CX and security: Informational e-book

E-Book: Advancing Digital Maturity in Financial Services

Cover

Customer relationships begin with trust. When customers entrust your organization with their sensitive financial and personal information, not only do they expect you to keep it safe, but they also demand the same fast, convenient online experiences they’ve become accustomed to over web and mobile devices.

This e-book provides guidance on how financial institutions can meet and exceed these expectations, while also reaping bottom-line rewards, by mastering security, trust, and digital experience.

Read on to learn about:

  • What makes your new millennial customers tick
  • How to stay competitive in a rapidly evolving digital market
  • Real-world takeaways and success stories
Vendor:
Akamai Technologies
Posted:
20 Dec 2018
Published:
20 Dec 2018
Format:
PDF
Length:
25 Page(s)
Type:
Book
Language:
English
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