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Texted messages are considered a public record because in many instances they contain business conversations related to government work. Sending text messages between mobile devices is now public business, and by law, the records need to be preserved.
This white paper contains practical steps that will help public sector organizations and departments develop a text message policy and retention strategy to protect against the risk involved with use of this popular, universal form of communication.
In this white paper, find smart archiving & recordkeeping practices so you’ll be better prepared to respond to open records requests or other e-discovery needs when they arise.