This resource is no longer available

3 Ways to Reduce IT Help Desk Tickets

Cover

While help desk tickets have helped IT teams across industries keep track of and assist with user problems, they can also be a hindrance to productivity and take time away from other pressing projects.

This isn’t a good experience for the end users either, who often waste hours, or even days to get their issue resolved, reducing their productivity in return.

Read this white paper to find out about 1 university’s experience using Cisco Meraki to reduce the number of IT help desk tickets, and explore 3 other ways you can reduce the number of tickets starting now.

Vendor:
Cisco Meraki
Posted:
22 Jan 2019
Published:
22 Jan 2019
Format:
HTML
Type:
Resource
Language:
English

This resource is no longer available.