Keeping customers happy is getting harder these days. The retail banking sector knows this perhaps more than most.

85% of financial services professionals surveyed believe that responding to customer expectations faster is an urgent need for the business.

For retail banks, this means analyzing and overhauling the entire customer journey to provide a truly integrated experience across branch, telephone and online.

Download this e-book to learn how digital platform technologies can help your organization spark real change with ease and boost customer advocacy for good, ensuring a seamless omni-channel customer experience.

Vendor:

Bizagi Ltd

Posted:

30 Nov 2018

Published:

30 Nov 2018

Format:

PDF

Length:

7 Page(s)

Type:

eBook

Language:

English