What's the best way to cultivate customer loyalty?

Cultivating Customer Loyalty

Cover

Innovation in customer service, as well as customer experience, always means one thing: advancing our respectful understanding of customer as human beings.

Zendesk worked with economist Tony Hockley, of the London School of Economics & Political Science (LSE), in search of any light that the field of behavioral economics might shed on customers and their decision-making processes.

So, what’s the best ways to cultivate customer loyalty, to make the easy option?

Download this white paper for some answers, and explore the full research of Tony Hockley.

Vendor:
Zendesk
Posted:
30 Nov 2018
Published:
30 Nov 2018
Format:
PDF
Length:
14 Page(s)
Type:
White Paper
Language:
English
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