Create great content that addresses your customers' questions

Leverage Your Entire Team to Create the Best Self-Service Content

Cover

In order to create the best self-service experience for your customers, you need to have great content that addresses the questions your customers have and the issues they are experiencing.

To build that strong content, though, you need 2 things:

  1. People to write the articles
  2. A process for vetting the content to ensure the right material is published

Download this white paper to learn about Zendesk’s article lifecycle management tool designed to simplify the publishing processes from writing and reviewing, to approving and sharing.

Vendor:
Zendesk
Posted:
27 Nov 2018
Published:
27 Nov 2018
Format:
PDF
Length:
3 Page(s)
Type:
White Paper
Language:
English
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