How this tool could improve customer experience and boost profits

The Total Economic Impact Of NICE inContact CXone

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Improved customer experience can significantly improve customer retention and boost profits.

According to Forrester Research, Nice inContact CXone has provided $25.9 million in total benefits. By deploying a scalable and reliable cloud contact center, businesses can, according to Forrester:

  • Explore chat bot technology
  • Use data to inform better self-service options
  • Quickly onboard in M&A’s

View this resource to learn more about how Nice inContact has improved customer experience and saved companies money. 

Vendor:
NICE inContact
Posted:
19 Nov 2018
Published:
31 Dec 2017
Format:
PDF
Length:
1 Page(s)
Type:
Resource
Language:
English
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