Boost contact center agent productivity within Salesforce

Demo: NICE inContact CXone – Agent for Salesforce WFO

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Contact center agents are arguably the most monitored, micromanaged workforce in existence. Their performance is judged second by second, and anything that can make an agent’s job easier is important.

Watch this demo to learn how contact center agents can boost productivity and focus with easy access to WFO functionality from within Salesforce.

Vendor:
Nice-InContact
Premiered:
15 Nov 2018
Language:
English
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