Financial services organizations are beginning to realize the potential upside of implementing video-collaboration technologies that improve customer service, reduce costs, and accelerate decision making.

Frost & Sullivan reports that trends such as audio, video and web conferencing services are forecasted to grow from $8.5 billion in 2017 to $11.0 billion by 2023.

Read this report by Frost & Sullivan for more information on the digital trends that are shaping financial services.