How 1 NSP is using insights from analytics platform to provide a better CX

Digital Transformation in the Network Service Providers

Cover

Windstream is an all-digital network service provider that leverages cloud services, IoT, and other technologies.

With their growing customer base, the NSP needed a way to gather insights from their collected data to optimize the customer experience and provide excellent service.

Download this Q&A with Mark Wyman, Windstream Senior VP for Application Development and Chris Menier, Vitria VP and Transformation Strategist, to learn how Windstream is using insights from analytics platform Vitria to offer a proactive customer experience.

Vendor:
Vitria Technology, Inc.
Posted:
31 Oct 2018
Published:
31 Oct 2018
Format:
PDF
Length:
3 Page(s)
Type:
Case Study
Language:
English
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