You can improve customer experience with this analytics platform

The Future of Network Service Providers in Serving the Connected Lives of Consumers at Home and Work

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As network service providers work to stay competitive by harnessing new technologies and developing new services, a new measure of success has come to take center stage within the cable/telco sector: customer experience.

Download this interview with Mark Wyman from Windstream and Chris Menier from Vitria to learn how leading analytics platform Vitria is helping companies—like Windstream—offer a better customer experience by providing accurate data that can be used to:

  • Support customers
  • Install services
  • Troubleshoot services 
  • Do menial day to day tasks
Vendor:
Vitria Technology, Inc.
Posted:
31 Oct 2018
Published:
31 Oct 2018
Format:
PDF
Length:
2 Page(s)
Type:
Case Study
Language:
English
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