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Limited service visibility can result in a number of adverse side effects, including sluggish troubleshooting and resolution times, poor configuration organization, and more.

In this white paper, learn best practices for building a configuration management database (CMDB) strategy that better aligns with business goals – and why the first step is gaining service visibility. Reading further, you’ll also get a glimpse into how digital entertainment firm UbiSoft increased their own ITOM performance.

Vendor:

ServiceNow

Posted:

Feb 8, 2021

Published:

Aug 20, 2018

Format:

PDF

Type:

White Paper