How Uber, Instacart, and Peloton transformed their customer experiences

How Companies Transform Their Customer Experience in the Age of the Customer

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Whether you’re trying to live seamlessly on multiple platforms, customize your current support options, or better understand the insightful power of customer data, CRM tools can help you to be the company your customers want you to be.

Inside, find out how brands like Uber, Peloton, and Stanley Black & Decker were able to transform their customer experiences by:

  • Providing personalized omnichannel support at scale
  • Customizing and maintaining support operations with ease
  • Managing advanced support workflows to maximize productivity
  • Uncovering insights into customer and support teams

Learn about the importance of tailoring CRM tools to create unique experiences that are honest and data-driven.

Vendor:
Zendesk
Posted:
31 Oct 2018
Published:
31 Oct 2018
Format:
PDF
Type:
Case Study
Language:
English
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