Why live chat can make or break your company

How Live Chat Helps Businesses And Consumers

Cover

Anyone who uses the internet for things such as online shopping, paying bills, looking for information or a variety of other things has likely used live chat. Most customers now expect a live chat to be available to them when they come into contact with a brand.

Here are the 5 key benefits for customers using live chat:

  1. It’s convenient
  2. It’s familiar
  3. It’s fast
  4. It’s personal
  5. It’s private

Live chat also offers business benefits, such as increased sales.

Read this resource to learn more about these 5 benefits and how you can implement live chat into your organization’s customer support strategy. 

Vendor:
Zendesk
Posted:
30 Oct 2018
Published:
30 Oct 2018
Format:
PDF
Length:
12 Page(s)
Type:
Resource
Language:
English
Already a Bitpipe member? Login here

Download this Resource!