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5 "Must Have" Strategies for Intelligent Process Automation

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Robotics process automation (RPA) can get you started on the path to your business working faster, more efficiently and with less overhead -- but it's only once you add AI capabilities that you can benefit from intelligent automation.

With intelligent automation, your systems can learn as they go along, adapting to specific situations -- and they'll be applicable in customer-facing situations too. Your software could learn to understand the intent of customers and apply those insights across channels.

Read on for advice from a veteran enterprise and IT architect for 5 keys aspects of an effective customer strategy using intelligent automation, including:

Linking different channels to create a singular CX
Automatically turning insights into easily read documents
Linking digital outcomes to overall strategic goals
And 2 more

Vendor:
Wipro
Posted:
22 Oct 2018
Published:
22 Oct 2018
Format:
HTML
Type:
Resource
Language:
English

This resource is no longer available.