Leverage customer experience KPIs for better customer loyalty

Modern Data Analytics and the Customer: Leveraging Data to Drive Customer Experience Innovations

Cover

In the digital economy, data is invaluable to organizations. Data is used to develop new product or service offerings, make investments, plan go-to-market strategies, and more.

Few organizations leverage data to understand the needs of their customers. Organizations that capture and leverage customer experience KPIs are better positioned to improve the overall customer experience than those that do not.

Read this white paper to learn how to leverage customer experience KPIs to understand the needs of their customers.

Vendor:
Avtex
Posted:
16 Oct 2018
Published:
31 Dec 2017
Format:
PDF
Length:
8 Page(s)
Type:
White Paper
Language:
English
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