Acquisitions can be chaotic: Find out how ITSM can help

Seamless ITSM Integration for Acquisitions

Cover

Acquisitions always result in a fair amount of organizational restructuring, but IT teams in particular tend to wind up face-to-face with a disproportionate amount of service issues. That’s why one company decided to proactively keep their IT services up to scale.

In this case study, learn how this manufacturing giant, upon acquiring several other large firms, successfully revamped its IT service management and customer service management capabilities to keep its new organizational structure aligned with the goals of the business.

Vendor:
ServiceNow
Posted:
18 Oct 2018
Published:
20 Mar 2019
Format:
PDF
Length:
3 Page(s)
Type:
White Paper
Language:
English
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