Modern customer service: A checklist

Modernizing Customer Service for the Digital Economy

Cover

How does your business compare to your competitors in terms of delivering great customer service?

This is a question you should be asking yourself because many customer service workers struggle to deliver high-quality service, even if they’re experienced.

Download this resource for a checklist of tips you should be following to deliver modern customer service, including:

  • Provide an effortless service experience
  • Make customer service a “team sport”
  • Find the root cause of issues and fix them fast
  • Capitalize on IoT and new technology
  • And more
Vendor:
ServiceNow
Posted:
16 Oct 2018
Published:
16 Oct 2018
Format:
PDF
Length:
11 Page(s)
Type:
White Paper
Language:
English
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