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Hidden Impacts to Your Major Incident Management Process

Cover

In major incident management strategies, keeping stakeholders informed throughout the resolution process is often considered a critical step – but why?

As it turns out, most IT professionals consider this step to be a major pain point within the response process.

In this guide, read more about what IT pros are saying about stakeholder reporting – and spoiler alert, it’s not optimistic. You’ll also find out how automation can solve incident reporting inconsistencies and take communication responsibilities off of IT’s shoulders.

Vendor:
xMatters, Inc.
Posted:
12 Oct 2018
Published:
12 Oct 2018
Format:
PDF
Length:
8 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.