4 key elements for building your roadmap to AI-powered assisted support

Your Roadmap to Intelligent Assisted Support

Cover

Among support leaders’ top priorities are the seemingly contradicting needs to reduce support costs, while improving customer satisfaction through more effortless experiences.

This e-book highlights the foundation to delivering more effortless and efficient support experiences that leverage your company’s collective knowledge.

You can explore a practical guide for customer support, knowledge management and customer experience leaders to create a roadmap toward intelligence assisted support.

Learn about 4 key elements for building your roadmap to AI-powered assisted support:

  • Establish a knowledge foundation
  • Provide content in context
  • Monitor & measure
  • Continuously learn & improve
Vendor:
Coveo
Posted:
09 Oct 2018
Published:
09 Oct 2018
Format:
PDF
Length:
12 Page(s)
Type:
White Paper
Language:
English
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