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InteractionSyn: Solving Agent Efficiency Issues and Increasing Contact Center Productivity

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Today’s consumers demand swift resolutions to issues they encounter during the use of a product or service. The burden of providing the near-instantaneous response time your customers demand falls largely on the shoulders of contact center agents.

How can your contact center agents thrive under this pressure?

In this white paper, find out how you can turn your contact center into a true customer engagement hub, by improving efficiency, productivity, and overall success.

Learn more about how you can provide a great experience for your agents and customers with:

  • Easily accessible data for agents
  • Customer interaction tracking
  • Efficient call routing
  • And more
Vendor:
Avtex
Posted:
02 Oct 2018
Published:
02 Oct 2018
Format:
PDF
Length:
5 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.