Use-case: How cross-functional automation slashed this bank's TCO

Breathing New Life into Service Delivery and Governance

Cover

Delivering outstanding customer service is a major determinant of business success – especially when it comes to financial services. That’s why when one credit union with almost $2 billion in assets started noticing inconsistencies within their helpdesk and request processes, they realized they had to act quickly or risk consequences down the line.

Find out how this regional credit union was able to successfully build and deploy a cross-functional automation platform, breathing new life into their request, workflow, and governance processes – all while driving lower-cost of ownership.

Vendor:
ServiceNow
Posted:
04 Oct 2018
Published:
20 Jun 2018
Format:
PDF
Length:
2 Page(s)
Type:
White Paper
Language:
English
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