Building a high-quality customer support center

Uncover the True Value of Your Customer Support Organization

Cover

Customer support departments can be hidden treasures that add value and competitive advantage to an organization by building great relationships.

Meanwhile, Forrester Research finds that while 84% of companies aspire to be customer experience leaders, only 1 in 5 deliver good or great CX.

In this report, find out how your organization can build a high-quality, effective customer support center that helps you build relationships that are more meaningful, personal, and productive.

Learn more about why:

  • Customer satisfaction matters most
  • Customer frustrations are ongoing
  • Support professionals have gripes too
Vendor:
Zendesk
Posted:
05 Sep 2018
Published:
05 Sep 2018
Format:
PDF
Length:
9 Page(s)
Type:
Resource
Language:
English
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