Customer service goals and objectives for success

What Are Your Most Important Customer Service Objectives?

Cover

The objective of customer service is typically to interact with the customers in order to answer questions, resolve support issues, establish credibility, and nurture relationships.

However, those whose job and skills don’t directly relate to support might not know their company’s customer service objectives.

In this resource, uncover insight from experts in the customer service field about what goals customer service attempts to achieve, and how those goals contribute to the larger company mission. 

Vendor:
Zendesk
Posted:
05 Sep 2018
Published:
28 Mar 2018
Format:
HTML
Type:
Resource
Language:
English
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