Machine learning vs. deep learning in customer service

A Simple Way to Understand Machine Learning vs. Deep Learning for Customer Service

Cover

Many of today’s AI applications in customer service utilize machine learning algorithms, primarily to drive self-service, increase agent productivity, and make workflows more reliable.

In this resource, learn about machine learning and deep learning, and how these concepts are dominating the conversations about AI for customer service.

Find out how chatbots incorporate a deep learning model to provide customers with more personalized assistance.

Vendor:
Zendesk
Posted:
04 Sep 2018
Published:
18 Jul 2017
Format:
HTML
Type:
Resource
Language:
English
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